GOING OUT OF BUSINESS SALE

40% OFF Discount on 2009 Spring/Summer Collection
50% OFF Discount on 2008 Fall/Winter Collection
- Free Shipping on (US) orders over $150

Luxury Littles Policies  

RETURN POLICY FOR REGULAR PRICED ITEM(S)*

NO QUESTIONS ASKED FULL REFUND RETURN POLICY
 
If you are simply unhappy with the purchase of your regular priced item(s), LuxuryLittles will accept your return and issue a full refund (excluding shipping charges) to the original payment method.  The return must be received within 14 days of customer receiving it, please choose shipping method accordingly.  Item(s) must be in new, unused condition with tags attached and in the original packaging. We are not responsible for lost shipments sent by the customer; we recommend insuring shipments and use of trackable method of shipment (UPS, FedEx, USPS-delivery confirmation).

Item(s) received after 14 days will receive store credit.  Store credit may be redeemed after the return is processed by LuxuryLittles. To redeem your store credit please follow the instructions in the email you will receive.

Return/Exchange Item(s) Form. Please download PDF form by clicking here.
 

EXCEPTIONS TO RETURN POLICY*

MISSING/DAMAGED/HOLIDAY ITEM(s)
 
LuxuryLittles takes great care in packing and inspecting every item prior to shipment. 
If you are missing an item(s) or have received an incorrect or damaged item(s), please contact LuxuryLittles immediately (within 2 days of receiving item(s)) so we can take appropriate measures in making sure you are satisfied.

Holiday item(s) are final sale as of the date of the holiday.  Holiday item(s) returned within 3 weeks prior to the holiday date are eligible for store credit.
 
SALE ITEM(S) RETURNS*
 
Item(s) from the SALE section can only be returned for store credit.  Store credit may be redeemed after the return is processed by LuxuryLittles. To redeem your store credit please follow the instructions in the email you will receive.

NOTE: Include Return/Exchange Item(s) Form, please download PDF form here.
 
GIFT ITEM(S) RETURNS*
 
Gifts may be returned for store credit.   In order to exchange item(s), gift recipient will have to complete new transaction using the store credit they have received via email.

NOTE: Include Return/Exchange Item(s) Form, please download PDF form here.
 
EXCHANGES*
 
Option #1:  Exchanges may be made within 14 days of your receipt of the original order provided we have the desired item(s) in stock. However, to ensure availability of the item you would like to exchange for, it is best to place a new order for the item on-line and return the original item for a refund back to the original form of payment.
Option #2:  We cannot hold items in anticipation of a return, however, if you wish, you can wait until your exchange is processed and if the item you desire to exchange for is in stock we would gladly ship it out to you (a shipping fee will be charged to your original method of payment, please see shipping policy below).  In case the desired item is not available, a store credit will be issued.  If the exchange amount exceeds the original value, your credit card will be charged the difference.

NOTE: Include Return/Exchange Item(s) Form, please download PDF form here.
 
PRE-ORDER*
 
Once the pre-ordered item(s) has been received by the customer, the policies listed above for returns/exchanges apply.
NOTE: Include Return/Exchange Item(s) Form, please download PDF form here.

*Please allow 14 days for return/exchange processing. If a refund or store credit has not been received, please contact us (link). If an item was purchased as a set, (example a top and pants/skirt), it must be returned as a set. We will not process returns of partial sets. Returns may only be credited back to the card used to make the original purchase.
*Policies are subject to change at the discretion of LuxuryLittles.
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RETURN ADDRESS AND INFORMATION
 
Returns should be sent to:

LuxuryLittles
Attn: Returns Dept.
205 Camars Drive
Warminster, PA 18974
NOTE: Include Return/Exchange Item(s) Form, please download PDF form here.
 
SHIPPING INFORMATION

FREE SHIPPING ON ORDERS OVER $150.00

FLAT RATE SHIPPING $5.95 ANYWHERE WITHIN THE U.S.**
 
Express shipping is available at additional fee of $20.00

**Please contact LuxuryLittles regarding shipment rates to Hawaii, Alaska.

Transit time depends on recipient’s location and method of shipping selected.

  • 2 to 6 business days for standard flat rate/free shipping
  • 1 to 2 business days for express shipping

A shipping confirmation with tracking information will be received via email once the order has been shipped.  Orders can be tracked on www.ups.com.

Orders are processed Monday through Friday. Please allow 1-2 business days for order processing, before your package is shipped. Orders are not processed or shipped on weekends or holidays.

 
INTERNATIONAL ORDERS
 
FLAT RATE SHIPPING $20.00 WORLDWIDE

Delivery times varies.

LuxuryLittles will be able to accommodate any special delivery instructions.  Please contact us prior to placing an order to make arrangements.

 

 

 



 

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